Living Nature for your Health & Beauty

Sales terms & conditions

1. Terms: All sales made through this website are final. We have a 100% satisfaction guarantee policy. If for any reasons you are not satisfied with a product, we offer the possibility to return it for an exchange or a refund. For detail, refer to our return and exchange policy.

2. Purchase: Orders have to be placed through this website or sent by e-mail to We do NOT take orders over the phone.

3. Currency: Prices and payments are in US dollar currency exclusively. All fees applied for international transactions are at the buyer's expense.

4. Payment options: Payments can be made electronically online through the secured services of PAYPAL.

We also offer the option of payment by check or money order payable to GREEN WAVE LLC, to be sent to Green Wave LLC, PO box 94522, Pasadena, CA 91109 . For this option, the buyer has to send us the exact order and correct address by e-mail at We will answer back with the total amount (shipping and handling cost included) that has to be sent. Products will be sent as soon as we receive the payment from the buyer.

5. Shipment: Orders are shipped within 2-5 business days if all products ordered are available at the time of the order.

6. Shipment delay: Shipment can be delayed if products are not available at the time of placing the order. Delay varies depending on arrivals of new products in our warehouse. The estimated time of new arrivals in our warehouse is not guaranteed as we depend on our providers' conditions and customs delays. We always do our best to shorten the delay period. We offer to the buyer the option to maintain the order/back order or ask for a refund.

7. Back orders/out of order products: It happens that some of our products are not available at the time of the order although we do our best to inform you of product availability on the website. As soon as we receive an order, we will immediately inform the buyer on product availability, eventual delay and the estimated delivery time. We only ship complete orders; Incomplete orders are put on hold until the missing product(s) arrive(s). For any back orders/out of order products, you will have the choice to maintain your order or ask for a refund. We will inform you as soon as the back-ordered product(s) arrives in our warehouse and the date it will be shipped.

8. Order cancellation: Any order cancellation (change of mind or mistake) has to be sent at the following e-mail address within 24 hours after placing your order. If cancellation request is sent after 24 hours - and if the order is not already shipped - we'll proceed to the refund less a handling fee of $2. If the order is already shipped, all shipping costs are at the charge of the buyer. We'll proceed to the refund less shipping cost (even though you benefited of free shipping) + restocking fees ( $1 per returned product). The refund will be processed after we receive the products back to our warehouse in brand new conditions.

9. Back-order cancellation: We accept any back-orders cancellation at any time as long as the order has not been already shipped to the buyer. The cancellation has to be submited by e-mail at If the cancellation is submited after the the back-order is shipped, the return cost of the products is at the byer's expense and we'll proceed to the refund (less shipping costs spent to send the back order + $3 restocking fee) only after we receive the product(s) back to our warehouse in brand new conditions.

10. Refund: The buyer has a maximum of 50 days to request a refund from the day the order was placed. After 50 days, no refund will be issued. Any refund request has to be sent in written by e-mail at We usually proceed to the refund within 3-7 business days after all the conditions are met by the buyer. It takes between 2 to 5 business days for the refund to appear on your bank statement from the day the refund is issued through paypal.

11. 100% satisfaction guaranty: Return & exchange policy: Follow this link

12. Shipping options & conditions : Follow this link



Other products

We only ship within the US